Email/Text Support 

•  Trauma-informed written guidance tailored to your situation

•  Includes tone suggestions for emails or letters

•  Practical steps and resource links to help you move forward

•  Ideal for those who prefer written support or need something to refer back to

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Phone/Video Support 

•  A gentle, real-time conversation to explore your concerns

•  Emotional anchoring and clear next steps

•  Space to ask questions, share context, and feel heard

•  Perfect for moments when you need a voice on the other end

Adult Advocacy 

•  Support for adults navigating housing, benefits, or safeguarding

•  Help understanding forms, drafting communications, and planning next steps

•  Emotional support woven into practical guidance

 

Child-Focused Support

•  Help preparing for EHCP applications or reviews

•  Strategy for upcoming school meetings (e.g. what to say, how to stay anchored)

•  Guidance on understanding your child’s rights within education and care systems

•  Trauma-informed insight into navigating referrals, exclusions, or transitions

•  Emotional anchoring and symbolic support during difficult conversations

Time-Sensitive Advocacy 

•  Focused help for urgent issues like safeguarding alerts or housing deadlines

•  Rapid drafting of emails, forms, or procedural communications

•  Strategic clarity in high-pressure moments

•  Emotional holding and reassurance throughout

 

High-Stakes Navigation 

•  Support for complex, multi-agency issues (e.g. school exclusion, mental health crisis)

•  Step-by-step guidance across systems and departments

•  Help coordinating responses and understanding institutional language

•  Grounded emotional support during intense transitions

 

Emergency Deep-Dive

•  Comprehensive session for families in acute distress

•  Live drafting of communications and prep for council or school liaison

•  Symbolic holding messages to honour emotional weight

•  Strategic clarity and emotional anchoring in one space