Privacy Policy
🔐 Privacy Policy – Little Footsteps Hub
Last updated: [Insert Date]
At Little Footsteps Hub™, we are committed to protecting your privacy and safeguarding your personal information. We understand that families navigating SEND systems deserve clarity, care, and trust—not just in advocacy, but in how their data is handled.
🧠 What Information We Collect
We may collect personal information when you:
• Book a consultation or advice call
• Download a resource or join our mailing list
• Refer a family or complete a contact form
• Engage with us via email, phone, or social media
This may include:
• Your name and contact details
• Your child’s age or support needs (if shared voluntarily)
• Any information you choose to include in your message or booking
🛡️ How We Use Your Information
We use your information to:
• Respond to your enquiries and provide support
• Deliver resources, consultations, or referrals
• Improve our services and understand community needs
• Send occasional updates (only if you opt in)
We will never sell or share your data with third parties for marketing purposes.
🧺 Data Storage & Security
Your information is stored securely using trusted platforms (e.g. email, booking tools, website forms). We take reasonable steps to protect your data from loss, misuse, or unauthorised access.
If you book a call or download a resource, your data may be processed by third-party tools (e.g. Calendly, Zoho, MailerLite) under their own privacy policies.
🧾 Your Rights
Under UK GDPR, you have the right to:
• Access the personal data we hold about you
• Request corrections or deletions
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)
To make a request, email us at: larrissa@little-footsteps.co.uk
🌱 Children’s Privacy
We do not knowingly collect personal data from children. Any information shared about a child should be provided by a parent, guardian, or professional with appropriate consent.
🔄 Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.
Contact Us
If you have any questions or concerns about this policy, please reach out: